Team members
Team members are people who can access the dashboard for a specific Discord server.
Who can access the dashboard
A user can open a server's dashboard if they are:
- A team member for that server (owner, admin, or member role)
- A Discord user with Manage Server on that server
- Assigned a configured staff role in Settings
Billing changes require team owner or admin, or the Discord server owner.
Inviting teammates
- Select the server in the dashboard.
- Open Team.
- Search for an existing Thoth user by name or Discord ID, or invite by email.
Email invites expire after 14 days. The recipient must sign in with Discord after accepting.
Roles
| Role | Can manage billing | Can invite/remove members |
|---|---|---|
| Owner | Yes | Yes (including admins) |
| Admin | Yes | Yes (members only) |
| Member | No | No |
Members can use the dashboard but cannot change billing or team membership.
Category permissions
Owners and admins always have full dashboard access. For members, you can grant read and/or write access to each dashboard area:
| Area | Includes |
|---|---|
| Support | Overview, tickets, usage |
| Knowledge | Knowledge base, playground, custom tools, tips |
| Analytics | Insights |
| Account | Settings, data export, billing (view), team (view) |
New members start with no category access until an owner or admin grants permissions on the Team page. Existing members were migrated with full access.
On the Team page, owners can change a member between Admin and Member roles. Only members with the Member role can have category permissions edited. Click the permissions summary or Permissions button to open the editor.
Write access is required for changes (for example editing settings or managing tickets). Team management (invite/remove) still requires owner or admin role.
Discord staff vs dashboard team
Being a dashboard team member does not grant Discord permissions in tickets. Assign staff roles in Settings so the bot recognizes support staff in Discord.
Removing someone from the team revokes dashboard access only. It does not change their Discord roles.