Knowledge
This is what the bot searches when replying in tickets.
Add content
- Upload — PDF, Markdown, or text files
- Paste — copy text in directly
- URL — link to a public docs page; Thoth refreshes it on a schedule
| Plan | URL sources | How often URLs refresh |
|---|---|---|
| Free | 1 | Every 24 hours |
| Pro | 2 | Every hour |
| Enterprise | 20 | Every 15 minutes |
If a URL fails to sync, check that the page is public and does not need a login.
Playground
Ask test questions here before users do. You see the answer and which docs were used.
Use this to verify your content — not /thoth askgpt, which ignores your knowledge base.
