Checklist

Discord

• [ ] Bot is online
• [ ] /thoth autoconfig ran successfully
• [ ] Ticket panel shows your ticket types

Dashboard

• [ ] Staff roles set
• [ ] At least one ticket type enabled
• [ ] Knowledge added and tested in Playground

Test ticket

• [ ] Bot answered from your docs
• [ ] Request human works
• [ ] Staff can /close the ticket

Before launch

• [ ] Staff know tickets are private and how to /close
• [ ] You pointed users to the ticket channel